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Product Questions:

What makes the Mighty Mug resistant to spills? That sounds impossible!

With a little magic and a whole lot of science, we did the impossible. When placed on a flat, non-porous surface, Mighty Mug’s Smartgrip, traps a small amount of air creating a strong airlock. This allows Mighty ti grip when knocked into, yet, easily lifts as the upward motion automatically releases Smartgrip allowing for a natural drinking experience.

How long will Mighty Mug keep my drink hot/cold?

Mighty Mug comes in an array of styles with varying heat/cold retention. If you’re looking for max retentions, our double wall collection stays hot for 4-6 hours and cold for an amazing 24 hours!

What surfaces does Mighty Mug work on?

Mighty Mug will work on any, non-porous, flat surface, like most desks and tables. Glass, Metal, Marble, Plastic, Wood - we got you covered. Mighty Mug will not work on table cloths or textured surfaces like your car dashboard or a popcorn ceiling.

What is the capacity of each Mighty Mug?

Mighty Mug - Go - Stainless Steel - 16 oz/ 473 ml
Mighty Mug - Solo - Stainless Steel - 12 oz/ 354 ml
Mighty Mug - Go - Plastic - 16 oz/ 473 ml
Mighty Mug - Solo - Plastic - 11 oz/ 325 ml
Mighty Mug- Mini - Plastic - 11 oz / 354 ml
Mighty Mug - Mini - Stainless Steel 12 oz/ 354 ml
Mighty Mug - Ice - 20 oz / 591 ml
Mighty Mug - Pint - 22 oz/ 650 ml
Mighty Mug - Wine Stem - 14 oz/ 414
Mighty Mug - Double Old Fashioned - 15 oz/
Mighty Mug - Pilsner - 24 oz / 709 ml

Which Mighty Mug will fit under my single serve coffee maker (i.e Keurig)?

The following models will easily fit under your single-serve coffee maker.
Mighty Mug Solo - Stainless,
Mighty Mug Mini - Stainless
Mighty Mug Solo - Plastic
Mighty Mug Mini - Plastic

Is the Mighty Mug dishwasher safe?

All Mighty Mug lids are top rack dishwasher safe and super easy to clean by hand. Mighty Mugs made of plastic are top-rack dishwasher safe. Our stainless models are hand wash only.

Is the Mighty Mug dishwasher safe?

All Mighty Mug lids are top rack dishwasher safe and super easy to clean by hand. Mighty Mugs made of plastic are top-rack dishwasher safe. Our stainless models are hand wash only.

How long will Mighty Mug’s Smartgrip last?

Forever. Yes, you read that correctly. Mighty Mug’s Smartgrip is guaranteed to never wear out, but if you have an issue with it, simply send it back to us and we will fix or replace it.

Send your Mighty Mug to:

Mighty Mug
665 Martin Street
Rahway, NJ 07065
Attention: Returns / Replacements
Be sure to include your name, address, and email along with your Mighty Mug.

My Mighty Mug is not working, what can I do?

First try the following steps

    • 1. Wipe the base of your Mighty Mug clean with water and dry thoroughly.
    • 2. Place your hand on the lid of your Mighty Mug and rock from left to right and front to back, keeping the Smartgrip base on the table at all times.

If the above does not fix the issue, no worries, just message us here and we’ll get your Mighty Mug back on track.

Do you sell replacement lids?

Yes, we do. Check out our Accessories Page

Do you sell replacement lids?

Yes, we do. Check out our Accessories Page

Is Mighty Mug Leak Proof?

Our stainless collection is 100% leak proof.

 

Shipping & Returns

How long will my Mighty Mug order take to arrive?

Depending on the shipping option you selected at checkout US orders will arrive within 2-5 business days. International orders will take 10 to 14 business days Shipping options, along with delivery times, will be displayed at checkout prior to payment.

What should I do if my order has not arrived yet?

First, try tracking your Mighty Mug. The tracking detail is emailed to you once your order has been processed in an email titled - “Your Mighty Mug Has Shipped.”. If you don’t see it right away, check your spam or updates folder.

If you still need us, feel free to reach out to us at

Mighty Mug Happiness Guarantee

My order arrived but it is not correct?

Your satisfaction is extremely important to us. If your order is not correct, we sincerely apologize and will do whatever we can to make it right. Please feel free to reach out to us and we will look into it.

 

Contact Us - Mighty Mug Happiness Guarantee

 

 

 

Warranty

Does Mighty Mug have a warranty?

Yes, our Smartgrip function is guaranteed for life. If at any time you have an issue with your Mighty Mug, please first check out our Care & Use page. This will help resolve most issues. If that doesn’t do the trick, please click here.

Note - If you live outside of the US, we are more than happy to replace your Mighty Mug, but you will have to pay to ship your Mighty Mug back to us.

We will either fix or replace your Mighty Mug. While we try to replace your Mighty Mug with an identical model, if we are not in stock we will replace it with something comparable in style and cost.

 

Business

Can I get my company logo printed on a Mighty Mug?

Absolutely. Send us a message and our team will get back to you. 

How can I become a reseller of Mighty Mug?

On our mission to rid the world of spills, we are always looking for great partners. Let us know a bit more about your company here Distribution Opportunities