Frequently asked questions
Everything you need to know about your Mighty Mug — how it grips, how to care for it, shipping, and our lifetime guarantee.
About the product
With a little magic and a whole lot of science, we did the impossible. When placed on a flat, non-porous surface, Mighty Mug's Smartgrip traps a small amount of air, creating a strong airlock. This lets it grip when knocked into — yet it lifts easily, because the upward motion automatically releases Smartgrip for a natural drinking experience.
Mighty Mug comes in a range of styles with varying heat and cold retention. If you want maximum retention, our double-wall collection stays hot for 4–6 hours and cold for an amazing 24 hours.
Mighty Mug works on any non-porous, flat surface — most desks and tables. Glass, metal, marble, plastic, wood: we've got you covered. It won't work on tablecloths or textured surfaces like a car dashboard or a popcorn ceiling.
| Go — Stainless Steel | 16 oz / 473 ml |
| Solo — Stainless Steel | 12 oz / 354 ml |
| Go — Plastic | 16 oz / 473 ml |
| Solo — Plastic | 11 oz / 325 ml |
| Mini — Plastic | 11 oz / 325 ml |
| Mini — Stainless Steel | 12 oz / 354 ml |
| Ice | 20 oz / 591 ml |
| Pint | 22 oz / 650 ml |
| Wine Stem | 14 oz / 414 ml |
| Double Old Fashioned | 15 oz / 443 ml |
| Pilsner | 24 oz / 709 ml |
These models fit easily under a single-serve coffee maker:
- Mighty Mug Solo — Stainless
- Mighty Mug Mini — Stainless
- Mighty Mug Solo — Plastic
- Mighty Mug Mini — Plastic
All Mighty Mug lids are top-rack dishwasher safe and easy to clean by hand. Plastic Mighty Mugs are top-rack dishwasher safe. Our stainless models are hand wash only.
Our stainless collection is 100% leak proof.
Forever. Yes, you read that correctly — Mighty Mug's Smartgrip is guaranteed never to wear out. If you ever have an issue with it, simply send it back and we'll fix or replace it.
Send your Mighty Mug to:
665 Martin Street, Rahway, NJ 07065
Attention: Returns / Replacements
Please include your name, address and email.
First, try these steps:
- Wipe the base of your Mighty Mug clean with water and dry it thoroughly.
- Place your hand on the lid and rock left-to-right and front-to-back, keeping the Smartgrip base on the table at all times.
If that doesn't fix it, no worries — just message us here and we'll get your Mighty Mug back on track.
Yes, we do. Check out our Accessories page.
Shipping & returns
Depending on the shipping option you select at checkout, US orders arrive within 2–5 business days. International orders take 10–14 business days. Shipping options and delivery times are displayed at checkout before payment.
First, try tracking your Mighty Mug. Tracking details are emailed to you once your order is processed, in an email titled "Your Mighty Mug Has Shipped." If you don't see it right away, check your spam or updates folder.
Still need us? Reach out here.
Your satisfaction is extremely important to us. If your order isn't correct, we sincerely apologize and will do whatever we can to make it right. Please contact us and we'll look into it right away.
Warranty
Yes — our Smartgrip function is guaranteed for life. If you ever have an issue, first check our care & use tips above, which resolve most issues. If that doesn't do the trick, start a request here.
If you live outside the US, we're more than happy to replace your Mighty Mug, but you'll need to pay to ship it back to us. We'll either fix or replace it; while we try to replace with an identical model, if it's out of stock we'll substitute something comparable in style and cost.
Business & wholesale
Absolutely. Head to our custom Mighty Mug page to get started, and our team will help bring your branded mugs to life.
On our mission to rid the world of spills, we're always looking for great partners. Tell us a bit about your company on our Distribution Opportunities page.
We're here to help.
Real humans, mighty service. Reach out and we'll sort it out.
Contact us